Privacy Policy
Your privacy matters to us at Cosmolensstructure
Last updated: March 15, 2025
Introduction
At Cosmolensstructure, we understand that your privacy is fundamental to building trust. This comprehensive privacy policy explains how we collect, use, protect, and manage your personal information when you interact with our documentary photography platform and creativity services.
We're committed to transparency about our data practices. This policy applies to all users of cosmolensstructure.sbs, our learning programs, and related services. By using our platform, you agree to the collection and use of information as described in this policy.
Information We Collect
We collect various types of information to provide and improve our services. Here's what we gather and why:
Personal Information
Name, email address, phone number, and contact details you provide when registering or contacting us.
Usage Data
Information about how you use our website, including pages visited, time spent, and interaction patterns.
Technical Information
IP address, browser type, device information, and technical specifications for optimal service delivery.
Creative Content
Photos, portfolios, and creative works you upload or share through our platform and learning programs.
How We Use Your Information
Your information helps us deliver personalized and effective services. We use collected data for several key purposes:
- Providing and maintaining our documentary photography platform and learning programs
- Personalizing your experience and recommending relevant content and courses
- Communicating with you about services, updates, and educational opportunities
- Processing enrollments and managing your participation in our programs
- Improving our website functionality and developing new features
- Providing customer support and responding to your inquiries
- Analyzing usage patterns to enhance user experience and content quality
Data Sharing and Third Parties
We respect your privacy and limit data sharing to essential purposes. We do not sell your personal information to third parties. However, we may share information in these specific circumstances:
Service Providers
We work with trusted third-party service providers who help us operate our platform, including hosting services, email delivery, and payment processing. These providers are bound by strict confidentiality agreements.
- Legal compliance when required by law or to protect our rights and users' safety
- Business transfers in the unlikely event of a merger or acquisition
- Anonymized data for research and analytics that cannot identify individual users
- Partner institutions for educational collaborations, with your explicit consent
Your Rights and Control
You have significant control over your personal information. We believe in empowering users with comprehensive rights regarding their data:
- Access: Request a copy of all personal information we hold about you
- Correction: Update or correct any inaccurate personal information
- Deletion: Request deletion of your personal data, subject to legal obligations
- Portability: Receive your data in a structured, machine-readable format
- Restriction: Limit how we process your personal information
- Objection: Object to processing based on legitimate interests
- Withdrawal: Withdraw consent for data processing at any time
To exercise these rights, contact us using the information provided below. We'll respond to your request within 30 days.
Data Security and Protection
Protecting your information is our top priority. We implement multiple layers of security to safeguard your data:
- Industry-standard encryption for data transmission and storage
- Regular security audits and vulnerability assessments
- Access controls limiting who can view your personal information
- Secure servers hosted in certified data centers with physical security measures
- Regular backups and disaster recovery procedures
- Employee training on data protection and privacy best practices
While we implement robust security measures, no method of transmission over the internet is 100% secure. We continuously update our security practices to protect against evolving threats.
Data Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations. Here are our retention periods:
Data Type | Retention Period | Purpose |
---|---|---|
Account Information | Duration of account + 2 years | Service provision and legal compliance |
Learning Progress | Duration of account + 3 years | Educational records and certification |
Communication Records | 3 years from last contact | Customer support and relationship management |
Usage Analytics | 2 years (anonymized after 6 months) | Service improvement and development |
Creative Content | Per user preference or account deletion | Portfolio hosting and educational use |
International Data Transfers
As a global platform, we may transfer your information internationally to provide our services effectively. When we transfer data outside India, we ensure adequate protection through:
- Adequacy decisions recognizing equivalent privacy protection levels
- Standard contractual clauses with international service providers
- Certification schemes ensuring high privacy standards
- Binding corporate rules for internal data transfers
We maintain records of all international transfers and regularly review our transfer mechanisms to ensure ongoing compliance with privacy regulations.
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and understand how you interact with our platform. You can control cookie preferences through your browser settings.
- Essential cookies for basic website functionality
- Analytics cookies to understand user behavior and improve services
- Preference cookies to remember your settings and customizations
- Marketing cookies for relevant content recommendations (with consent)
Children's Privacy
Our services are designed for users aged 16 and above. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will take immediate steps to delete such information and terminate the account.
Parents or guardians who believe their child has provided personal information to us should contact us immediately using the details below.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we will:
- Notify you via email if you have an account with us
- Display a prominent notice on our website
- Update the "last modified" date at the top of this policy
- Provide a summary of key changes for your convenience
We encourage you to review this policy regularly to stay informed about how we protect your information.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your rights, please contact us:
Email: [email protected]
Phone: +91 9173325962
Address:
5th Floor, Indira Tower
Manpada Rd, opp. Prakash Hardware
Dombivli East, Dombivli
Maharashtra 421201, India
We're committed to addressing your privacy concerns promptly and thoroughly.